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my iphone is frozen and I tried the power down and not working

my iPhone XR is frozen and won't power down. how do I reset my phone


Posted on Feb 15, 2021 3:36 PM

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Posted on Feb 15, 2021 5:28 PM

Try a forced restart. First take off any case, then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

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Question marked as Top-ranking reply

Feb 15, 2021 5:28 PM in response to Murphy2217

Try a forced restart. First take off any case, then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

my iphone is frozen and I tried the power down and not working

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