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How can I reset my iPad 4 mini

My daughter has forgotten her Apple ID password, we’ve tried to recover it, but her trusted number phone got lost. How can I reset it so I can use the iPad?? Tia



​[Re-Titled by Moderator]

Posted on Feb 16, 2021 9:28 AM

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Question marked as Top-ranking reply

Posted on Feb 16, 2021 10:02 AM

If the AppleID or associated password have been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you are unable to self-recover the credentials, you might seek assistance from the Apple Account Security team:

Contact Apple for help with Apple ID account security – Apple Support


1 reply
Question marked as Top-ranking reply

Feb 16, 2021 10:02 AM in response to Purplekitty82

If the AppleID or associated password have been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to any one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support


More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com


If you are unable to self-recover the credentials, you might seek assistance from the Apple Account Security team:

Contact Apple for help with Apple ID account security – Apple Support


How can I reset my iPad 4 mini

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