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passcode issue on spare

I have 3 cells and a iPad on my Apple ID. My iphone8 hadn’t been used since the fall and today I put my Caribbean SIM card in so I could top up my account and the 6 number verification request shows ?

iPhone 8, iOS 14

Posted on Feb 16, 2021 10:25 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2021 2:19 PM

Hello Tobago28,


It sounds like you're being asked to enter a verification code on your iPhone 8 after signing in with your Apple ID, correct? We want to help.


Just to clarify, have you used your Apple ID on this iPhone in the past? If so, were you signing on a different browser? "Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code."


If you're still being prompted to enter a verification code, this page outlines several alternative ways to receive a verification code: Get a verification code and sign in with two-factor authentication


Thanks!

3 replies
Question marked as Top-ranking reply

Feb 18, 2021 2:19 PM in response to Tobago28

Hello Tobago28,


It sounds like you're being asked to enter a verification code on your iPhone 8 after signing in with your Apple ID, correct? We want to help.


Just to clarify, have you used your Apple ID on this iPhone in the past? If so, were you signing on a different browser? "Whenever you sign in with your Apple ID on a new device or browser, you'll confirm your identity with your password plus a six-digit verification code."


If you're still being prompted to enter a verification code, this page outlines several alternative ways to receive a verification code: Get a verification code and sign in with two-factor authentication


Thanks!

passcode issue on spare

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