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Iphone 8 plus hearing problem

Is anyone still having trouble with their iPhone 8 Plus hearing issues?

iPhone 8 Plus, iOS 14

Posted on Feb 16, 2021 1:30 PM

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Question marked as Top-ranking reply

Posted on Feb 19, 2021 12:00 PM

I am having trouble hearing people when they call me. I can hear fine with the ear plugs.

6 replies

Feb 21, 2021 12:26 PM in response to Churchill0525

Hello again Churchill0525,


Thanks for the follow-up info. Let's see if we can isolate this trouble you're having. Follow these steps in order, and let us know the outcome:


1. Make sure the ringer is turned on.

2. Go to Settings > Accessibility.

3. Tap Audio/Visual.

4. Slide the audio volume balance slider all the way to the right.

5. Go to Settings > Sound & Haptics > Ringtone.

6. Tap on a ringtone to play it.

7. Listen to the sound from the receiver.


Repeat these steps after changing balance slider to the left. Listen for the sound using the speaker rather than the receiver this time.


We look forward to hearing back from you with the results.


Best regards!

Feb 18, 2021 5:47 PM in response to Churchill0525

Hi Churchill0525,


Welcome to Apple Support Communities. We're happy to help with this trouble you're having hearing on the iPhone 8 Plus. So we can clarify, are you experiencing trouble hearing or being heard? Do you have this issue on FaceTime as well as phone calls? If you're trouble is being heard on calls, you can get the steps to check your microphones here:


If the microphones on your iPhone aren't working


Let us know if this helps, or if you're having another issue.


Have a great day!

Iphone 8 plus hearing problem

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