Cancelling Subscription
I want to cancel a storage subscription that I purchased on my old Iphone 7, but it doesnt work anymore so I cant cancel and it keeps charging me each month. How do I cancel?
iPhone 7
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Hi Allison,
It doesn't matter which device you bought it on, what matters is the Apple ID used.
Please read this link to learn "How to cancel a subscription from Apple" on a device --> https://support.apple.com/HT202039 or go straight to this link to do this in a web browser --> https://apple.co/2Th4vqI
Note:
• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires on" date means the current subscription will just run until then.
• Deleting an app does not cancel a subscription.
• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.
"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052
If you still can't find a subscription, contact Apple Support using the link at the end of the support article.
If you still have problems:
Report A Problem; click here --> https://reportaproblem.apple.com/?s=6
Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.