You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

2013 iMac with Catalina 10.15.7 will not shut down or restart

iMac 21.5″, macOS 10.15

Posted on Feb 20, 2021 8:09 PM

Top-ranking reply

Level 8

46,014 points

Posted on Feb 20, 2021 8:14 PM

If this is the case, simply press and hold the iMac's power button on the back until it goes off, then turn it back on.

Cheers,

Jack

View in context

Similar questions