You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Charging

The screen on the iPad Pro stays black and doesn't respond to charging, no sound, no charging indicator and no response to forced reset.

Posted on Feb 21, 2021 6:12 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2021 6:23 AM

Try the steps in this article:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If that does not help your phone might need service:

Contact Apple for support and service - Apple Support


Good luck!

4 replies

iPad Charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.