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Hi I'm running Big Sur on a 2019 MacBook Pro. My All Trash folder has disappeared and as hard as I've looked, I can't find it. How do I reset Mail to factory settings without losing all the saved messages I have?
Hi ArgosyThePirate,
Thanks for using Apple Support Communities. We understand you're not able to find "Trash" in your email. We certainly want to help get this resolved.
If you're using third-party email accounts, try removing those and adding them back to recover the missing trash folders. See how here: Add or remove email account in Mail on Mac
Let us know how it goes.
Thanks.
I ended up chatting with Apple support and the answer was to go to the drop down to the right of Favorites and select the. 2 folders that were not selected All Trash and All Archives. That solved my problem. Thank you all for the support.
reset Mail application to factory settings
