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Maxwell0808 Author

Level 1

8 points

Screen keeps turning black

Whenever a tiny amount of pressure is on the top side of my phone my screen turns black.

How do i fix this?

iPhone XR, iOS 14

Posted on Feb 23, 2021 2:26 AM

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Top-ranking reply

Community+ 2024

Level 10

414,048 points

Posted on Feb 23, 2021 2:54 AM

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

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2 replies

Top-ranking reply

Community+ 2024

Level 10

414,048 points

Feb 23, 2021 2:54 AM in response to Maxwell0808

If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…

Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:

Find Locations - Location Selector - Apple

Contact Apple for support and service - Apple Support

Get a Genius Bar Reservation and Apple Support Options - Apple

Contact Genius Bar.

Manage Reservations - My Reservations - Apple

Reply

Maxwell0808 Author

Level 1

8 points

Feb 23, 2021 4:57 AM in response to SravanKrA

I will as soon as possible

Reply

Screen keeps turning black

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