You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Music pauses when opening whatsapp

when I have music playing on Spotify or Amazon, any time I go into WhatsApp ( just opening the app) the music will automatically pause, how can I stop this? I have restarted my phone and this does not work.

iPhone SE, iOS 14

Posted on Feb 23, 2021 9:02 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 5:49 PM

Hi nhg-1234,


Thanks for using Apple Support Communities. We understand that music is stopping when you open WhatsApp. We certainly want to make sure you're able to enjoy your music, and we're happy to help.


If you haven't done so already, restart your device. A restart is a simple step that can resolve a variety of issues. See how here: Restart your iPhone


Also, make sure there are no pending app updates. You can see how here: How to manually update apps on your Apple device


If this behavior continues, reach out to WhatsApp support here: Contact WhatsApp


Thanks.

2 replies
Question marked as Top-ranking reply

Feb 24, 2021 5:49 PM in response to nhg-1234

Hi nhg-1234,


Thanks for using Apple Support Communities. We understand that music is stopping when you open WhatsApp. We certainly want to make sure you're able to enjoy your music, and we're happy to help.


If you haven't done so already, restart your device. A restart is a simple step that can resolve a variety of issues. See how here: Restart your iPhone


Also, make sure there are no pending app updates. You can see how here: How to manually update apps on your Apple device


If this behavior continues, reach out to WhatsApp support here: Contact WhatsApp


Thanks.

Music pauses when opening whatsapp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.