You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unauthorized purchase

Can I get a refund for purchase I didn’t authorize

Posted on Feb 23, 2021 12:13 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2021 4:46 PM

How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


1 reply
Question marked as Top-ranking reply

Feb 23, 2021 4:46 PM in response to Derrell71

How to request a refund

  1. Go to reportaproblem.apple.com
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


Unauthorized purchase

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.