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I’m having trouble with group video FaceTime. I can add people but don’t see them. All I get is a circle with their initials and when they talk it is highlighted.
iPad Air, iOS 12
Alright,
You have a 2013 iPad Air 1st gen that cannot upgrade/update beyond iOS 12.5.1, currently.
The 2013 iPad Air 1st gen, iPad Mini 2 and 2014 iPad Mini 3 can ONLY do group FaceTime AUDIO calls ONLY.
No FaceTime video.
Sorry.
You want to have FaceTime audio AND videos calls, you need a new or “newer”, used iPad model that can run iPadOS 13 and later.
There are plenty of older, but newer iPad models capable of runnng iPadOS 14, currently.
Sorry & Best of Luck to You!
Alright,
You have a 2013 iPad Air 1st gen that cannot upgrade/update beyond iOS 12.5.1, currently.
The 2013 iPad Air 1st gen, iPad Mini 2 and 2014 iPad Mini 3 can ONLY do group FaceTime AUDIO calls ONLY.
No FaceTime video.
Sorry.
You want to have FaceTime audio AND videos calls, you need a new or “newer”, used iPad model that can run iPadOS 13 and later.
There are plenty of older, but newer iPad models capable of runnng iPadOS 14, currently.
Sorry & Best of Luck to You!
Are you using an older iOS device? On the iPhone 5s, iPhone 6, and iPhone 6 Plus, Group FaceTime is available in an audio-only capacity with no video.
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I have an iPad Air and it’s updated to 12.5.1 so it’s current.
Original iPad Air? Or iPad Air 2? What model?
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thanks for your info. Not what I was wanting to hear but does explain it
Thanks
I’m having trouble with group video FaceTime. I can add people but don’t see them. All I get is a circle with their initials and when they talk it is highlighted. I have the update version, good wifi, camera is on. Please help
