You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Account disabled

I recently had my credit card changed and now it is saying my account is disabled and when I try to enter the new credit card number it won’t let me and just keeps saying my account is disabled

iPhone 8, iOS 14

Posted on Feb 24, 2021 9:03 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2021 2:44 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

3 replies
Question marked as Top-ranking reply

Feb 24, 2021 2:44 PM in response to Mhoell11

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Account disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.