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My AirPods are connected but not connected to any sound, the sound or music is still playing through my phone speakers

My AirPods are connected to the Bluetooth on my iPhone 12 which the sound that they are connected but when playing a song or audio clip the sound comes out of the phone speakers and not the AirPods. I have reset the AirPods and there is no change with the AirPods being “connected” but not playing any sound.

iPhone 12, iOS 14

Posted on Feb 25, 2021 10:55 AM

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Question marked as Top-ranking reply

Posted on Mar 31, 2021 10:22 AM

I’m having the same problem my AirPods connect but it plays audio through my phone.

I did what you said I have connected it to another iPhone and it worked but when I reconnected it to my iPhone it didn’t work

3 replies

Feb 28, 2021 9:29 AM in response to Fox_1420

Hi Fox_1420,


Thank you for posting in the Apple Support Communities. It sounds like you're having some trouble with your AirPods playing audio, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the troubleshooting steps we've linked for you below.


First, lets go to Settings > Bluetooth > tap the information icon to the right of your AirPods connection > Forget This Device


Then go ahead and follow the steps to pair your AirPods again and test the issue.


Connect and use your AirPods and AirPods Pro


If the issue is unresolved, please pair your AirPods with another device to check and see if the same issue occurs and let us know.


We're always happy to help.


Cheers!

My AirPods are connected but not connected to any sound, the sound or music is still playing through my phone speakers

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