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shanaber Author

Level 1

20 points

Apple TV not recognizing Apple TV+ subscription

My daughter got a new iPhone, signed up for the free AppleTV+ year. We have Family Share set up and she has shared it. In Settings on both my iPhone and MAC I see Apple TV+ under Family Sharing with her as the subscriber and any billing to me, just as we intended and as it has worked for everything else. However, when I try to watch Apple TV+ shows it will only allow me to watch free shows and asks me to subscribe.

How do I get it to recognize the 1 year subscription we have?

MacBook Pro 13″, macOS 11.2

Posted on Feb 25, 2021 2:37 PM