Purchase problem
It won’t allow me to make a purchase ! My information is correct
iPad, iPadOS 14
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Hello Gasman,
Can you provide the exact error message please, otherwise we are making wild guesses as to solutions and I am sure you do not want to have to read through all the links we could provide.
Click on this link "If you can’t download or update apps on your iPhone or other Apple device" - https://support.apple.com/HT207165
If the first 5 don't help, use the 6th.
If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856
Read this link about what to do "If your payment method is declined in the App Store or iTunes Store" - Click here --> https://support.apple.com/HT203005
If you still have a problem contact Apple:
Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.
or
Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232