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I get no sound on the videos I receive. I can hear the phone ring and my speaker also works during call... but no sound for music or videos

I get no sound on the videos I receive. I can hear the phone ring and my speaker also works during call... but no sound for music or videos

iPhone X, iOS 12

Posted on Mar 2, 2021 1:06 AM

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Question marked as Top-ranking reply

Posted on Mar 2, 2021 2:22 AM

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

1 reply
Question marked as Top-ranking reply

Mar 2, 2021 2:22 AM in response to Danmarc321

If you have a distorted Sound issue on your iPhone --> If you hear no sound or distorted sound from your iPhone, iPad


If you are not able to hear the other person, click this...>If you can't hear a person on a call or voicemail or if the sound isn't ...


If you only hear through speakerphone mode --> If your iPhone is stuck in headphone mode - Apple Support


If the other person is not able to listen to you then please click this--> If the microphones on your iPhone, iPad, and iPod touch aren't ...


If the above options do not mitigate the issues then Contact your carrier and then Contact Apple Support

I get no sound on the videos I receive. I can hear the phone ring and my speaker also works during call... but no sound for music or videos

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