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Refund

It was documented that my Funds were refunded for 3 apps but looking at my account no refund was actually received. This is quite concerning.

Also the attempting to force me to pay for a 4th app that was accidentally downloaded just yesterday and I requested a refund not to long after the accidental download.

yet the apple store didn’t see a reason for refund and had me send additional reasons why it should be refunded.

This app that was accidentally downloaded wasn’t cheap and doesn’t fit my needs so I shouldn’t be forced to pay for something that was accidentally downloaded and doesn’t fit my needs.


Posted on Mar 2, 2021 3:26 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2021 5:17 AM

See this:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Good luck!

1 reply
Question marked as Top-ranking reply

Mar 3, 2021 5:17 AM in response to Mommabear79

See this:

How long refunds from the App Store or other Apple services take - Apple Support


When will I get the money back?


If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:


Store credit – It might take up to 48 hours to see the refund in your Apple ID balance.  


Mobile phone billing – It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.


All other payment methods – It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.


Good luck!

Refund

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