You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new iPhone 12 max has been downloading my apps from

New iPhone 12max has been stuck for 14 hours downloading my apps.

this morning I turned off my phone and then powered up

all apps still stuck in loading mode

any Help is appreciated

Posted on Mar 3, 2021 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 3, 2021 7:21 AM

You need good internet speed. Use internet speed over 15 Mbps (both download and upload). Avoid latching on to Hotspot or WiFi Extenders


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


3 replies
Question marked as Top-ranking reply

Mar 3, 2021 7:21 AM in response to Bwharf56

You need good internet speed. Use internet speed over 15 Mbps (both download and upload). Avoid latching on to Hotspot or WiFi Extenders


Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem of iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


My new iPhone 12 max has been downloading my apps from

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.