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Why can’t I purchase anything in ITunes Store

Why can’t I purchase anything in ITunes Store


Posted on Mar 4, 2021 7:44 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2021 7:45 AM

Hello Chewy,


Describing what happens when you try, and any error messages, would help for us to tell. In the meantime see these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or other Apple device" - https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856

1 reply
Question marked as Top-ranking reply

Mar 4, 2021 7:45 AM in response to Chewy1353

Hello Chewy,


Describing what happens when you try, and any error messages, would help for us to tell. In the meantime see these documents if you think they apply:


Click on this link "If you can’t download or update apps on your iPhone or other Apple device" - https://support.apple.com/HT207165

If the first 5 don't help, use the 6th.


If instead you see a message that says "Your account has been disabled in the App Store and iTunes" click on this --> https://support.apple.com/HT208856

Why can’t I purchase anything in ITunes Store

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