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User profile for user: karli106
karli106 Author
User level: Level 1
4 points

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How would you go about a refund as a game has glitched and used apple pay to buy almost $100 worth of stuff

iPhone XR, iOS 14

Posted on Mar 6, 2021 5:11 PM

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User profile for user: askbarnabas
askbarnabas
User level: Level 10
103,861 points

Posted on Mar 8, 2021 12:28 PM

  1. Go to reportaproblem.apple.com. 
  2. Sign in with your Apple ID and password.
  3. If you see the "Report" or "Report a Problem" button next to the item that you want to request a refund for, click it.
  4. Follow the instructions on the page to choose the reason why you want a refund and submit your request.


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User profile for user: Dah•veed
Dah•veed
User level: Level 9
65,389 points

Mar 8, 2021 11:11 PM in response to karli106

Failing the above, contact Apple directly to get help resolving the issue.


Get Support -

https://getsupport.apple.com/


M1 Mac mini, macOS 11.2.3; Watch, series 5 GPS/cellular, watchOS 7.3.2; iPad Pro 2nd Gen, iPadOS 14.4.1; iPad Air 2, iPadOS 14.4.1; iPhone 12 Pro, iOS 14.4.1; TV 4th Gen, tvOS 14.;  HomePods, audioOS 14.4.1 and Airport Express w/ Airplay 2

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