You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone Contacts

My contacts disappear on a daily basis. I keep restoring them from I Cloud.com but every day is the same - often not even lasting 24 hours. This started happening really when I began using my iPad as well. thoughts for a permanent solution? thanks!

iPhone 8, iOS 13

Posted on Mar 8, 2021 5:31 AM

Reply
3 replies

Mar 8, 2021 6:01 AM in response to Philly1719

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Mar 8, 2021 6:02 AM in response to Philly1719

  • Is this your corporate iPhone? Then please contact the system administrator of your corporate
  • If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management? Either delete the profile or please contact the system administrator of your corporate /organisation/ enterprise/ School Management.
  • Else, delete and add the mail account which hosts your contacts in the IOS mail app. It is a matter of 1-2 minutes only.


iPhone Contacts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.