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Level 1

4 points

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I have balance in my account but i can’t use it

Posted on Mar 9, 2021 6:15 PM

Top-ranking reply

Level 10

684,525 points

Posted on Mar 9, 2021 6:16 PM

What happens when you try? Error message(s)?

If necessary, contact iTunes Support for assistance. See the Apple Support articles below for contact information.

If necessary, try Twitter

https://twitter.com/AppleSupport. People have posted it may take an hour or more to get a response.

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