You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 pro

My iPhone 11 pro touch screen is unresponsive and I cannot restart/ shut down, etc.

Help?

iPhone 11, iOS 14

Posted on Mar 12, 2021 12:14 PM

Top-ranking reply

Demo

Level 10

166,585 points

Posted on Mar 12, 2021 12:35 PM

Try this. It is called a forced restart.

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

View in context

My iPhone 11 pro

Similar questions