Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: masoud28
masoud28 Author
User level: Level 1
4 points

Gift card

i bought a 15$ gift card , and i didn't buy any paid app o something else buy my credit reduced to 3$ i wanted to know where is 9$ ?

Thank you so much

Posted on Mar 13, 2021 3:31 AM

Reply
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,783 points

Posted on Mar 13, 2021 7:44 AM

Check your purchases history.


Purchase History Review.  


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: Eric Root
Eric Root
User level: Level 10
684,783 points

Mar 13, 2021 7:44 AM in response to masoud28

Check your purchases history.


Purchase History Review.  


Normally, all sales are considered final, but you can ask for a refund.


If you have received a confirmation email, click the Report a problem link at the bottom.


Purchases problem.      


How long refunds from the App Store or other Apple services take.  

Reply

Gift card

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up