You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Microphone doesn't work when using it to record audio in apps like Viber and Messenger

Hello,


I have a strange problem. I recently purchased iPhone 8 and everything works. When I call someone it's all good. But when I try to record audio via messenger, viber, whatsapp the microphone doesn't seem to work. Also when I call someone via Messenger I can't hear anything and the other person doesn't hear anything too. I went into settings and tweaked everything I could, I allowed the microphone, i turned on Screen Time and allowed changes in the microphone. I deleted the apps and installed them again. Nothing seems to be working. Does anyone have any other suggestions?


Regards

iPhone 8, iOS 14

Posted on Mar 13, 2021 11:34 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 14, 2021 12:09 AM

Viber Messenger: Chats & Calls is not an Apple product. Contact the app developer here --> App Support or Viber Support

2 replies

Microphone doesn't work when using it to record audio in apps like Viber and Messenger

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.