You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

rabecka98 Author

Level 1

4 points

disabled phone

I do not remember my passcode and cannot restart my phone to factory settings. How can I unlock it on my account?

iPhone 11, iOS 14

Posted on Mar 15, 2021 6:33 PM

Top-ranking reply

frazzm737

Level 9

55,230 points

Posted on Mar 15, 2021 6:34 PM

You will need to restore the phone using a computer. The process will erase the device. Later you can restore your data from a recent back-up. Instructions here...

If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

View in context

disabled phone

Similar questions