Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Possible malware infection

Hi. How seriously should I take the following message that keeps popping up on my iPad every half hour: “Your phone may be infected by a malicious programme”. What should I do and also how can I get rid of a half-hourly calendar that has recently appeared? Thank you folks.

iPad 2, iOS 9

Posted on Mar 16, 2021 11:38 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2021 11:49 AM

The problem that you describe should be very easy to resolve.


It is highly probable that an inadvertent click on a website link has “subscribed” an additional (unwanted) Calendar to your device - and this unexpected Calendar is exposing unwanted calendar events and sending you unexpected “adverts” or other warnings. 


You need to check for what’s out of place...

iOS/iPadOS13 and earlier: Settings > Passwords and Accounts

iOS/iPadOS14: Settings > Calendar > Accounts


Look for an “account” that shouldn’t be in the list of accounts - as this will likely include the Calendar that contains all the unwanted events. When you find the suspect account, tap - then select Delete Account. This should resolve the problem in its entirety.


I hope you find this helpful in finding the source - and in resolving the issue if an unexpected Calendar is found.

6 replies
Question marked as Top-ranking reply

Mar 16, 2021 11:49 AM in response to Davidorro

The problem that you describe should be very easy to resolve.


It is highly probable that an inadvertent click on a website link has “subscribed” an additional (unwanted) Calendar to your device - and this unexpected Calendar is exposing unwanted calendar events and sending you unexpected “adverts” or other warnings. 


You need to check for what’s out of place...

iOS/iPadOS13 and earlier: Settings > Passwords and Accounts

iOS/iPadOS14: Settings > Calendar > Accounts


Look for an “account” that shouldn’t be in the list of accounts - as this will likely include the Calendar that contains all the unwanted events. When you find the suspect account, tap - then select Delete Account. This should resolve the problem in its entirety.


I hope you find this helpful in finding the source - and in resolving the issue if an unexpected Calendar is found.

Possible malware infection

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.