You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

My phone appears to be frozen...help please

My phone is frozen and will not turn off.

iPhone XS Max, iOS 14

Posted on Mar 19, 2021 10:58 PM

Top-ranking reply

Level 8

35,518 points

Posted on Mar 20, 2021 11:23 PM

Hi Murphy2502,

Apple has a support page to help you:

If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

Cheers

View in context

Similar questions