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Do Not Disturb is ON. Always.

Why my Do Not Disturb is ON? Always

And do not tell me I have to turn it off manually in Settings please.

IT IS OFF...

iPhone XR, iOS 14

Posted on Mar 20, 2021 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2021 8:47 AM

You forgot to tell us why you believe that Do not Disturb is Always ON even when it is OFF in Settings.


  1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
  2. Open Settings Sounds & Haptics Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Silence Unknown Callers is set to OFF. Open Settings Phone Silence Unknown Callers : Set this to OFF
  4. Make sure that a ringer sound is assigned. Open Settings Sounds & Haptics Ringtone : Ensure that a Ringtone is assigned here.
  5. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

2 replies
Question marked as Top-ranking reply

Mar 20, 2021 8:47 AM in response to LeoYud

You forgot to tell us why you believe that Do not Disturb is Always ON even when it is OFF in Settings.


  1. Check to see that the Silent switch is not set to ON. Silent switch is located on the Top Left Side of your iPhone.
  2. Open Settings Sounds & Haptics Ringer and Alerts : Make sure this is not set to OFF or too Low. Set Change with Buttons to OFF. Below that Make sure that there is a Ringtone selected.
  3. Check to see that Silence Unknown Callers is set to OFF. Open Settings Phone Silence Unknown Callers : Set this to OFF
  4. Make sure that a ringer sound is assigned. Open Settings Sounds & Haptics Ringtone : Ensure that a Ringtone is assigned here.
  5. If all of the above is OK on your iPhone then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Do Not Disturb is ON. Always.

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