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My sister is a novice user. After connecting her iPad 8th gen to her WiFi during manual setup, the keyboard changes from English to a foreign language. Is it possible to skip setup and go directly to Home Screen and settings so I can tell her how to change the language? She does not have a computer or smart phone and is home bound. She lives 900 miles from me so I can’t actually see what is going on.
iPad
Then there's something wrong.
Is the iPad new or used?
You need a Windows computer with iTunes or a Mac and then restore as new,
read here => Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Or use Get Support link at the top right of this page.
Start over.
You cannot see the Home Screen or Settings until it's setup.
Try here => Restart iPad - Apple Support
See manual here => iPad User Guide - Apple Support
This did not work. She tried several times. She selected the language and country/region, selected her wifi network, and then the keyboard changed to a different language so she cannot enter the wifi password. When she depresses any key, it cycles through the language choices and tells her to press home to open, and repeats this in a loop.
Oh my.
Ckuan- Thank you for your responses. Unfortunately, my sister is homebound and does not have transportation except for medical purposes. She does not have access to any device to do any of the actions you suggest or to take it anywhere for assistance. She will try to get through to Apple phone support tomorrow. If that doesn't solve the problem, I'll just have to figure out a way to return it to Target where I ordered it online last week.
Cannot delete "Lao" as the primary keyboard language.
Manual setup problem
