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MacBook screen frozen and can't shut off

does anybody know how I did this. Was using Chrome and the screen froze. Can still move the mouse but when I click something it won't work. Tried force shut off and it won't work either.

MacBook Pro 13″, macOS 11.2

Posted on Mar 22, 2021 4:19 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2021 5:22 AM

Davidlove99 wrote:

does anybody know how I did this. Was using Chrome and the screen froze. Can still move the mouse but when I click something it won't work. Tried force shut off and it won't work either.
https://discussions.apple.com/content/attachment/3a854475-6a92-423d-a8e0-d3c0606eb6ef



You can always force a shut down by holding the power button/TouchID for ~6-10 sec.


Reboot as normal and see whats up.


Log out, sleep, wake, restart, or shut down your Mac - Apple ...


2 replies
Question marked as Top-ranking reply

Mar 22, 2021 5:22 AM in response to Davidlove99

Davidlove99 wrote:

does anybody know how I did this. Was using Chrome and the screen froze. Can still move the mouse but when I click something it won't work. Tried force shut off and it won't work either.
https://discussions.apple.com/content/attachment/3a854475-6a92-423d-a8e0-d3c0606eb6ef



You can always force a shut down by holding the power button/TouchID for ~6-10 sec.


Reboot as normal and see whats up.


Log out, sleep, wake, restart, or shut down your Mac - Apple ...


MacBook screen frozen and can't shut off

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