You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Store Purchases Removed - Pieces Asking for Money

Several years ago, I used to purchase some classical music from the iTunes Store. Today, I tried listening to them again, but an error got prompted, asking me to locate the file. The file was no longer present, and there was no option to download it, so I used "remove from archive" for every piece, and now they are gone, not only from the archive but from my account. So my question is: Can I get them back without paying any money?


I paid a lot of money for each album and piece, and it would be terrible to lose them in such a way. The assistance of any kind is appreciated.

Posted on Mar 27, 2021 2:31 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2021 2:34 PM

Click on this link and read how to 'Redownload apps, music, movies, TV shows, and books' - https://support.apple.com/HT201272


Legal - Apple Media Services - Apple - https://www.apple.com/legal/internet-services/itunes/us/terms.html - "DOWNLOADS You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services." Always download everything and keep multiple backup copies on local storage.

1 reply
Question marked as Top-ranking reply

Mar 27, 2021 2:34 PM in response to Aorda

Click on this link and read how to 'Redownload apps, music, movies, TV shows, and books' - https://support.apple.com/HT201272


Legal - Apple Media Services - Apple - https://www.apple.com/legal/internet-services/itunes/us/terms.html - "DOWNLOADS You may be able to redownload previously acquired Content (“Redownload”) to your devices that are signed in with the same Apple ID (“Associated Devices”). You can see Content types available for Redownload in your Home Country at https://support.apple.com/HT204632. Content may not be available for Redownload if that Content is no longer offered on our Services." Always download everything and keep multiple backup copies on local storage.

iTunes Store Purchases Removed - Pieces Asking for Money

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.