You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My Airpad Air 2 is one of those that’s just a bit too old and won’t take IOS 14 despite multiple tries. Now I can’t do the new security update of 14.4.2 and I read they issued 12.5.2 for the older devices to get the security needed. I’m on version IOS 13.7. Is there any way I can get an update that will give me the security I need?
iPad Air 2 Wi-Fi
Your iPad is too far behind in iPadOS updates.
If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that 2013 iPad Air model, using the iTunes Software Update feature, to its current, maximum OS of iPadOS 14.4.2.
Best of Luck to You!
Your iPad is too far behind in iPadOS updates.
If you have access to a full computer, like a Mac or Windows PC, try either using the Finder on a Mac that has the newest macOS Catalina installed OR with an older Mac with an older Mac OS, download and install the latest iTunes version ( or latest iTunes for Windows PC ), make sure the Mac or Windows PC is connected to the Internet, connect your iPad by the USB charge cable to the computer and let the iTunes application upgrade/update that 2013 iPad Air model, using the iTunes Software Update feature, to its current, maximum OS of iPadOS 14.4.2.
Best of Luck to You!
As correctly mentioned above, try using a Mac or Windows system to perform the update.
See the Update your device using your computer section here for how: Update your iPhone, iPad, or iPod touch - Apple Support
If you have iOS 13.7 you can't run iOS 12.
You must update to 14.4.2.
Therein is the dilemma - I’ve attempted IOS 14 versions about 5 times since it came out and again today with the new one and I get error everytime. But thanks for the reply.
How do / can I update Ipad running iOS 13.7 with 12.5.2 to get security protection?
