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luda1108 Author

Level 1

4 points

Is it normal that the number on the iPhone box does not completely match

hello could you help me? is it normal that the number on the box does not completely match the number in the settings?

[Edited by Moderator]

Posted on Mar 28, 2021 8:40 AM

Top-ranking reply

Lawrence Finch

Level 10

210,600 points

Posted on Mar 28, 2021 9:03 AM

No, it is not normal. The serial number and IMEI on the box should match what you see in Settings/General/About. If they don’t match the phone was reboxed and is not a new phone.

Another check: A new phone should have a heavy weight plastic wrapper, and the cord should be neatly coiled on a cardboard core.

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Is it normal that the number on the iPhone box does not completely match

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