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Level 1

4 points

How to activate my ipad if my apple id is invalid??

How to activate my ipad if my apple id is invalid?

iPad mini Wi-Fi

Posted on Mar 29, 2021 3:50 AM

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Level 10

208,506 points

Posted on Mar 29, 2021 4:41 AM

If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

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2 replies

Top-ranking reply

Level 10

208,506 points

Mar 29, 2021 4:41 AM in response to Hyacyn

If you are talking about "activation lock" (an anti-theft measure), neither we, just users like you, nor Apple can help you, sorry, unless you are the original owner and you still have the proof of purchase (receipt/invoice reporting your device’s IMEI or Serial Number). Should be this case, start your request using this link: https://al-support.apple.com/#/additional-support

Shouldn’t be this case, activation lock can be removed only by the previous owner, with the credentials that were used to activate that iPhone/iPad. Without those credentials, that device is useless to you.

You can also take a look at this support article:--> How to remove Activation Lock - Apple Support

Regards

Giulio

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Level 1

4 points

Mar 29, 2021 6:47 PM in response to Hyacyn

I am the first owner of this ipad. Activation lock says " this Ipad is linked to an apple id. Enter the apple id and password that were used to set up this ipad c****. " I have entered my apple id and it cannot be used to unlock my ipad. How's that? Kindly help as i want to restore everything in my ipad. Thanks

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How to activate my ipad if my apple id is invalid??

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