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won't authorize to play a just purchased song

I just bought an album in the itunes store and it won't play one of the songs. It says I need to authorize this computer, which I've just done 3 times. It still won't play. It plays the rest but not that song.


Windows, Windows 10

Posted on Mar 29, 2021 7:24 AM

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Question marked as Top-ranking reply

Posted on Mar 29, 2021 8:28 AM

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

3 replies
Question marked as Top-ranking reply

Mar 29, 2021 8:28 AM in response to Brenda Ball

Repeated requests to authorize an already authorized computer for store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes for Windows prompts you to authorize your computer when you try to play purchases - Apple Support.


tt2

won't authorize to play a just purchased song

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