You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hello,
I’m quite frustrated this morning as I went on a run and my workout clearly states I burned 353 active calories and 413 total calories. However my Activity ring only registered 280 calories.
I am religious about closing my rings and this is a huge motivator in my life, so when it’s not working it’s very upsetting. Can anyone help?
Thanks so much!
Apple Watch Series 4, watchOS 6
Here is a solution from another forum member;
LiftRunRead
Move Ring
RESOLVED: my move ring would unexpectedly lose calories. For example, after exercising, my Apple Move ring would show 500 calories. But later in the day, it would drop to 425. I discovered this was due to a duplicate workout recorded from my connected Strava fitness app, which would record fewer calories. So I deleted my duplicate Strava fitness data from the day’s workout, and my Apple Move calories returned to their original count. Hope that helps.
It seems to do the same thing with other 3rd party apps as well.
Here is a solution from another forum member;
LiftRunRead
Move Ring
RESOLVED: my move ring would unexpectedly lose calories. For example, after exercising, my Apple Move ring would show 500 calories. But later in the day, it would drop to 425. I discovered this was due to a duplicate workout recorded from my connected Strava fitness app, which would record fewer calories. So I deleted my duplicate Strava fitness data from the day’s workout, and my Apple Move calories returned to their original count. Hope that helps.
It seems to do the same thing with other 3rd party apps as well.
Are you using a 3rd party workout app?.
Thank you for the prompt reply!
I was listening to Nike Run Club on my iPhone and was tracking the workout on my watch via Workouts app.
Thanks so much!! I deleted the Nike Run Club data and my ring jumped up!!
I appreciate the help!
Activity ring not matching
