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This app called shop that is used to help track the packages you order offline charged me 5.99 and I did not know it charged me until it shows up when I go to report it on my subscription and billing but when I go to request a refund the app disappeared every time I try to request a refund.
iPhone 6s, iOS 14
If this is a subscription app, cancel the subscription.
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
Ask Apple directly for a refund.
Get Support -
M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.3.3; iPad Pro 2nd Gen, iPadOS 14.4.2; iPad Air 2, iPadOS 14.4.2; iPhone 12 Pro, iOS 14.4.2; TV 4th Gen, tvOS 14.3 HomePods, audioOS 14.3 and Airport Express w/ Airplay 2
If this is a subscription app, cancel the subscription.
Managing auto-renewing subscriptions -
http://support.apple.com/kb/HT4098
Ask Apple directly for a refund.
Get Support -
M1 Mac mini, macOS 11.1; Watch, series 5 GPS/cellular, watchOS 7.3.3; iPad Pro 2nd Gen, iPadOS 14.4.2; iPad Air 2, iPadOS 14.4.2; iPhone 12 Pro, iOS 14.4.2; TV 4th Gen, tvOS 14.3 HomePods, audioOS 14.3 and Airport Express w/ Airplay 2
It wasn’t a subscription app.
And yet, if you want a refund you still have to ask Apple for it directly.
A app charged me $5.99 without my knowledge
