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Ankitjosep Author

Level 1

4 points

Disabled iphone x

Dear community,

My kids made my phone disabled. I still know the passcode but display says to connect to iTunes. Is there any way possible to avoid resetting the device and save the data.

iPhone X, iOS 14

Posted on Apr 2, 2021 12:50 AM

Top-ranking reply

LD150

Level 10

91,051 points

Posted on Apr 2, 2021 1:08 AM

No, their actions have scrambled your data for your own protection. It is not recoverable now.

Follow the process below then recover from your regular backup.

Disabled phone

You need a computer and it will wipe the phone

If you forgot the passcode on your iPhone, or your iPhone is disabled

video

How to re your iPhone if you forgot your passcode - Apple Support

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Disabled iphone x

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