You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: sylvie250
sylvie250 Author
User level: Level 1
8 points

My iphone 11 : apps don’t open and phone doesn’t force turn off

The apps don’t respond open. can’t turn off the phone


iPhone 11, iOS 14

Posted on Apr 2, 2021 6:33 PM

Reply
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,346 points

Posted on Apr 2, 2021 6:40 PM

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

View in context

Similar questions

3 replies
Question marked as Top-ranking reply
User profile for user: Axel Foley
Axel Foley
User level: Level 10
149,346 points

Apr 2, 2021 6:40 PM in response to sylvie250

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

Reply

My iphone 11 : apps don’t open and phone doesn’t force turn off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up