"Genius results can't be updated because the iTunes store doesn't recognise your music library" error message

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"Genius results can't be updated because the iTunes store doesn't recognise your music library" error message

I keep getting an error message saying "Genius results can't be updated because the iTunes Store doesn't recognise your Music library" which is stopping from files I upload into Music from being added to my icloud music library and therefore not accessible on my devices.

The suggested fix is "Please choose File > Library > Turn Off Genius to turn off Genius, then turn it back on" but this is no longer an option in Apple Music menus.

I have tried signing out and in again, checking if there are any files that might be causing an issue - nothing changes.

Any ideas on how to resolve?

Posted on Apr 3, 2021 6:46 AM

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Answer 1

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karnsculptre Author

Level 1

28 points

Apr 4, 2021 1:43 AM in response to turingtest2

Thank you managed to fix it. Doesn’t help that Apple Music’s error message instructs you to access a menu that doesn’t exist.

To fix I signed out completely and signed back in again. Took a while for the music library to sort itself out, and some old old playlists came back, but all good now.

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