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My iPhone is reminded as photo that “my Apple ID and phone number are used for iMessage and FaceTime on another new iPhone but I don’t have any new iPhone, how can I do?

iPhone 8 Plus, iOS 14

Posted on Apr 4, 2021 7:06 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 4, 2021 7:22 PM

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



3 replies
Question marked as Top-ranking reply

Apr 4, 2021 7:22 PM in response to Cherrygust

Check your device list to see if there is a device signed in that you don't recognize. You can remove the device using the steps in the article below. As a precaution, change your password.


Apple ID device list -Check to see where you‘re signed in.    


 Apple ID Password Change.      


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.



My iPhone is reminded as photo that “my Apple ID and phone number are used for iMessage and FaceTime on another new iPhone but I don’t have any new iPhone, how can I do?

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