You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mms-24 Author

Level 1

5 points

What do I do if I get the message an error has occurred while trying to install update?

What do I do if I keep getting the message an error has occurred unable to install?

iPhone 6s Plus, iOS 13

Posted on Apr 4, 2021 9:29 PM

Top-ranking reply

gntlmnking

Level 4

3,338 points

Posted on Apr 4, 2021 9:38 PM

Turn off iPhone, and turn it on, make sure it’s connected to it charger and also connected to a reliable WiFi, it best if device is closer to WiFi router as well. Then restart download.

View in context

What do I do if I get the message an error has occurred while trying to install update?

Similar questions