You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

broken old iphone to new iphone

My old iphone 6 is broken, partially working. Will I be able to transfer info to a new iphone?

Posted on Apr 5, 2021 6:30 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 5, 2021 6:45 AM

If you're lucky and you had the phone set to automatically back up to iCloud and to sync items to iCloud then restoring a new phone from a backup and signing into iCloud should restore most things. If the phone is switched on it and connected to power it may even have made a very recent backup and you should be able to recover pretty much everything. Here's a bunch of links related to that:Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT208681


Turn on [/off] Sync Library with Apple Music - https://support.apple.com/HT204926


Get help with missing photos - on a mobile device. "If you're missing a photo or video from your Photos app, try these tips to help you find it again."

https://support.apple.com/HT205912


If you accidentally deleted your calendars, reminders, bookmarks, or contacts from iCloud:

https://support.apple.com/HT205018


Set up iCloud Drive - https://support.apple.com/HT204025


About missing information after you restore your iOS device with iCloud Backup

https://support.apple.com/HT203768

5 replies
Question marked as Top-ranking reply

Apr 5, 2021 6:45 AM in response to cmfshushu

If you're lucky and you had the phone set to automatically back up to iCloud and to sync items to iCloud then restoring a new phone from a backup and signing into iCloud should restore most things. If the phone is switched on it and connected to power it may even have made a very recent backup and you should be able to recover pretty much everything. Here's a bunch of links related to that:Set up iCloud on your iPhone, iPad, or iPod touch - https://support.apple.com/HT208681


Turn on [/off] Sync Library with Apple Music - https://support.apple.com/HT204926


Get help with missing photos - on a mobile device. "If you're missing a photo or video from your Photos app, try these tips to help you find it again."

https://support.apple.com/HT205912


If you accidentally deleted your calendars, reminders, bookmarks, or contacts from iCloud:

https://support.apple.com/HT205018


Set up iCloud Drive - https://support.apple.com/HT204025


About missing information after you restore your iOS device with iCloud Backup

https://support.apple.com/HT203768

broken old iphone to new iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.