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Level 1

4 points

my iPhone is frozen and not responding

Posted on Apr 8, 2021 6:45 PM

Top-ranking reply

Level 10

417,721 points

Posted on Apr 8, 2021 8:39 PM

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen, click here --> https://support.apple.com/HT201412

- Read it all, including the final step to Contact Apple Support if necessary

Click on this link to learn how to 'Force restart iPhone' --> https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios - select the correct iOS version

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