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Nsmo Author

Level 1

4 points

Connectivity

iPad Air is connecting to WiFi but won’t connect to the internet. Other apple devices are all working fine.

iPad Air, iPadOS 14

Posted on Apr 9, 2021 3:08 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

293,316 points

Posted on Apr 9, 2021 8:40 AM

It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.

To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

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