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iMovie always crashed when open

Hi,


I have BigSur OS and iMovie version 10.2.3. My iMovie crashed every time when I try to open it whether with double clicking or command+O methods. So I haven't deleted Preferences (nor that I think I have set anything there). My file is very simple. A 7-minute interview is cut into 5-minute interview with 5-6 subtitles, backgrounds, and 2-3 very short audio files.


My Mac details:

MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports)

Processor 3.1 GHz Dual-Core Intel Core i5

Memory 8 GB 2133 MHz LPDDR3

Graphic Intel Iris Plus Graphics 650 1536 MB


The problem details are


Process: iMovie [942]

Path: /Applications/iMovie.app/Contents/MacOS/iMovie

Identifier: com.apple.iMovieApp

Version: 10.2.3 (382785)

Build Info: iMovieX-38278005011000000~2 (17C49)

App Item ID: 408981434

App External ID: 840377116

Code Type: X86-64 (Native)

Parent Process: ??? [1]

Responsible: iMovie [942]

User ID: 501


Date/Time: 2021-04-10 09:01:28.517 +0700

OS Version: macOS 11.2.3 (20D91)

Report Version: 12

Bridge OS Version: 3.0 (14Y908)

Anonymous UUID: 945C1878-DE05-1579-42CB-D10EDBAEC970



Time Awake Since Boot: 850 seconds


System Integrity Protection: enabled


Crashed Thread: 19 com.apple.helium.rq.gpu-ru0.vs0


Exception Type: EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000600002ab8ee0

Exception Note: EXC_CORPSE_NOTIFY


Termination Signal: Bus error: 10

Termination Reason: Namespace SIGNAL, Code 0xa

Terminating Process: exc handler [942]


VM Regions Near 0x600002ab8ee0:

CG image 12f252000-12f2f5000 [ 652K] rw-/rwx SM=PRV

--> MALLOC_NANO 600000000000-600008000000 [128.0M] rw-/rwx SM=ALI

MALLOC_NANO (reserved) 600008000000-600020000000 [384.0M] rw-/rwx SM=NUL reserved VM address space (unallocated)



MacBook Pro 13″, macOS 11.2

Posted on Apr 9, 2021 7:10 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2021 8:17 AM

Crashing can be caused by a number of different things, such as corruption in the project file, corruption in the library, a conflict in your user account, a bad iMovie download, insufficient space on your internal drive, etc. Nothing to do but try some diagnostic procedures to isolate the problem. Here are a few that you can try:


Deleting Preferences


Open iMovie while holding down the Option and Command keys and select to delete

preferences in the box that appears. iMovie will open in a new library. Reopen

your old library to get back to your projects.  Deleting preferences is a safe procedure that

will not cause data loss or disruption to your project.


Opening iMovie in a new library


Try opening iMovie in a new library.  To do

that, open iMovie while holding down the Option key and then selecting to

create a new library in the box that appears.


Opening iMovie in a new user account


Create a new user account from System Preferences/Users and Groups and try to open and

use iMovie in the new account. You can use the Guest account on your Mac for

this purpose.


New Project


Another thing you can try is to copy your media into a newly created project and see if

that cures the problem. To do that, do an Edit/Select All, Edit/Copy, of the

media in your project and then Edit/Paste it into the newly created project.


Safe Mode


You could also try booting up in Safe Mode (see Finder menu for instructions) and,

after everything loads, immediately shut down and reboot in normal mode. Then

see if iMovie works properly.


Updating iMovie


To update/redownload iMovie 10, drag your iMovie 10 app from the Applications

folder into the trash, but do not empty the trash. Sign in to the app

store and open your purchases folder by clicking on your name at the bottom of

the app store side bar. You will see your purchases displayed, including iMovie 10.

Redownload/update iMovie from there. If not successful, drag your present iMovie app out of the

trash and return it to the Applications folder.


Resetting the System Management

Controller


Try resetting the System Management Controller (but no longer available for the new

M1 computers:


https://support.apple.com/en-us/HT201295


Resetting the NVRAM

or PRAM


Try resetting the NVRAM or PRAM, although this issue would be fairly rare:


https://support.apple.com/en-us/HT204063


Contact Apple Support


If none of the above resolve your issue, contact Apple Support.  The techs there have the capability of

remotely accessing your computer that we cannot do here.  To contact apple support click on the Contact

Support item in the upper right hand corner of this forum’s screen.  Navigate to a place where you can enter your

phone number.


-- Rich

 

Similar questions

1 reply
Question marked as Top-ranking reply

Apr 10, 2021 8:17 AM in response to AprilSummer

Crashing can be caused by a number of different things, such as corruption in the project file, corruption in the library, a conflict in your user account, a bad iMovie download, insufficient space on your internal drive, etc. Nothing to do but try some diagnostic procedures to isolate the problem. Here are a few that you can try:


Deleting Preferences


Open iMovie while holding down the Option and Command keys and select to delete

preferences in the box that appears. iMovie will open in a new library. Reopen

your old library to get back to your projects.  Deleting preferences is a safe procedure that

will not cause data loss or disruption to your project.


Opening iMovie in a new library


Try opening iMovie in a new library.  To do

that, open iMovie while holding down the Option key and then selecting to

create a new library in the box that appears.


Opening iMovie in a new user account


Create a new user account from System Preferences/Users and Groups and try to open and

use iMovie in the new account. You can use the Guest account on your Mac for

this purpose.


New Project


Another thing you can try is to copy your media into a newly created project and see if

that cures the problem. To do that, do an Edit/Select All, Edit/Copy, of the

media in your project and then Edit/Paste it into the newly created project.


Safe Mode


You could also try booting up in Safe Mode (see Finder menu for instructions) and,

after everything loads, immediately shut down and reboot in normal mode. Then

see if iMovie works properly.


Updating iMovie


To update/redownload iMovie 10, drag your iMovie 10 app from the Applications

folder into the trash, but do not empty the trash. Sign in to the app

store and open your purchases folder by clicking on your name at the bottom of

the app store side bar. You will see your purchases displayed, including iMovie 10.

Redownload/update iMovie from there. If not successful, drag your present iMovie app out of the

trash and return it to the Applications folder.


Resetting the System Management

Controller


Try resetting the System Management Controller (but no longer available for the new

M1 computers:


https://support.apple.com/en-us/HT201295


Resetting the NVRAM

or PRAM


Try resetting the NVRAM or PRAM, although this issue would be fairly rare:


https://support.apple.com/en-us/HT204063


Contact Apple Support


If none of the above resolve your issue, contact Apple Support.  The techs there have the capability of

remotely accessing your computer that we cannot do here.  To contact apple support click on the Contact

Support item in the upper right hand corner of this forum’s screen.  Navigate to a place where you can enter your

phone number.


-- Rich

 

iMovie always crashed when open

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