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Apple Watch series 3 not syncing with fitness

Hi, my Apple Watch series 3 doesn’t sync with Apple Fitness +.


I have wiped my Apple Watch and repaired twice to my iPhone 8.


the message states that they needed to be connected via WiFi and Bluetooth and both are connected. My Apple Watch syncs data from my phone so I know it’s connected.


Any resolution yet to this issue or is it a force you to upgrade your already compatible watch policy...?


thanks


Apple Watch

Posted on Apr 12, 2021 2:18 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2021 6:27 AM

Hello


Thanks- the resolution for me was to uninstall Apple Home app, sign out of My Apple account, sign back in again then install the home app. I then added my Roku device to the home app and then the Apple Watch and fitness plus app synched. I then had to add my payment options into my settings as these were switched off in my iPhone when I signed out of my Apple account. The reason I had to do this is the video wouldn’t play as it thought I was no longer a subscriber.

2 replies
Question marked as Top-ranking reply

Apr 13, 2021 6:27 AM in response to Sharon_419

Hello


Thanks- the resolution for me was to uninstall Apple Home app, sign out of My Apple account, sign back in again then install the home app. I then added my Roku device to the home app and then the Apple Watch and fitness plus app synched. I then had to add my payment options into my settings as these were switched off in my iPhone when I signed out of my Apple account. The reason I had to do this is the video wouldn’t play as it thought I was no longer a subscriber.

Apr 13, 2021 5:24 AM in response to Cloudless sky

Hi Cloudless sky,


Thank you for using the Apple Support Communities! We understand your Apple Watch Series 3 is not syncing properly with Apple Fitness+. We're happy to provide you with guidance.


Your Apple Watch series and iPhone model are certainly compatible with Apple Fitness+, so no, this won't be a 'you need to upgrade your devices' situation, so no worries there: Devices you can use with Apple Fitness+


You've done some great steps already! Make sure you've also covered the important details shared in these support articles next: Get the most accurate measurements using your Apple Watch, and Calibrating your Apple Watch for improved Workout and Activity accuracy.


We also recommend ensuring your iPhone and Apple Watch are both up to date with software: Update your iPhone, iPad, or iPod touch, and Update your Apple Watch.


If the issue remains, you will want to get in touch with Apple Support directly, so you can speak with a specialist who can investigate the behavior further towards a solution.


Thank you, and take care!


Apple Watch series 3 not syncing with fitness

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