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Help with my apple ID

Couldn’t sign into my Apple ID when I got a new phone because my trusted phone number is from a few years ago and I don’t remember it I can’t back up my contacts and pictures

Posted on Apr 13, 2021 7:15 AM

Top-ranking reply

Eric Root

Level 10

684,525 points

Posted on Apr 13, 2021 9:34 AM

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

If you can get a verification code, you need to change/add the number on your Apple ID. After the change, allow up to 24 hours for the change to sync. Before trying to make the change, sign out of Messages/FaceTime on all devices/computers.

Apple ID - Manage

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Help with my apple ID

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